5-minute oil change is a lie. The car ahead of me has been in there for over half an hour. I cannot leave because there are cars behind me, blocking me in. I think this lady has seen more filters than an AC repairman.
Update: Car ahead of me took 50 minutes. I pulled into the bay and sat for 10 minutes. They did nothing and I finally left.
I used to go to a quick change place until yep, they did indeed strip the threads of my drain plug. The next oil change I got was at a nicer place and cost less. They replaced my drain plug. I just had to drop it off for a couple hours.