A ticket tracker and a wiki!

Else all the institutional knowledge about your software that your users are adding too vanishes forever into a black box. And that’d be a dang pity

Chat, I don’t feel this guy gets it.

(❤️)

(By which I mean, of course you could, same as you could replace any pronoun with one or several nouns, that being the entire deal with pro-nouns. We could but pronouns save us from having to do that.)

My fav neopronoun by far:

Chat.